Get 10% off when you pay with a credit card.
Get 10% off when you pay with a credit card.
Get 10% off when you pay with a credit card.
配送政策 - Scarlett Supermarket

🚚 快速免费新加坡配送

我们自豪地为所有新加坡地址提供免费的 J&T Express 配送服务。您的订单将在处理后的1-2个工作日内送达。

⏱️ 订单处理

处理时间:24-48小时(周一至周六,公共假日除外)

  • 下午3点前(新加坡时间)下的订单当天发货
  • 周末订单将在下一个工作日处理

📦 配送详情

🚚

服务商

J&T Express Singapore

配送时间

1-2个工作日

📍

覆盖范围

所有新加坡地址(包括住宅和商业)

🎁

配送费用

所有订单免费

🔍 订单跟踪

发货后,您将收到:

  • 包含追踪号码的短信通知
  • 实时配送更新
  • 配送日预计2小时送达窗口

追踪您的订单

您可以使用我们提供的追踪号码在J&T Express官网上实时查看您的订单状态。

🏢 地址信息

请确保提供准确的配送信息:

Tk Good Product
20 Cecil Street
#01-01/02 (如适用)
Singapore 049705

✉️ 重要提示

  • 办公室建筑请包含单位/楼层号码
  • 为安全建筑提供访问说明
  • 下单后1小时内更新地址

🔄 配送尝试

J&T Express 将:

  • 进行1次初始配送尝试
  • 通过短信联系您重新安排配送
  • 将包裹在最近的收集点保留3天

📅 公共假日安排

以下节假日期间处理时间可能延长:

  • 农历新年(3天)
  • 国庆日(8月9日)
  • 圣诞节(12月24-26日)

📞 联系我们的团队

需要配送协助?

联系我们

📞

客服电话

+65 6425 7885

✉️

电子邮件

info@xiangyenons.top

💬

WhatsApp

+65 6425 7885 (工作时间)

工作时间

周一至周五: 上午9点 - 下午6点 (新加坡时间)

周六: 上午10点 - 下午2点 (新加坡时间)

周日及公共假日: 休息

⏱️ Order Processing

Processing Time: 24-48 hours (Monday-Saturday, excluding public holidays)

  • Orders placed before 3 PM SGT ship same day
  • Weekend orders processed next business day

📦 Delivery Details

🚚

Service

J&T Express Singapore

Delivery Window

1-2 business days

📍

Coverage

All Singapore addresses (including residential and commercial)

🎁

Shipping Cost

FREE for all orders

🔍 Tracking Your Order

Once shipped, you'll receive:

  • SMS notification with tracking number
  • Real-time delivery updates
  • Estimated 2-hour delivery window on delivery day

Track Your Order

You can track your order in real-time on the J&T Express website using the tracking number we provide.

🏢 Address Information

Please ensure accurate delivery details:

Tk Good Product
20 Cecil Street
#01-01/02 (if applicable)
Singapore 049705

✉️ Important

  • Include unit/floor number for office buildings
  • Provide access instructions for secure buildings
  • Update address within 1 hour of ordering

🔄 Delivery Attempts

J&T Express will:

  • Make 1 initial delivery attempt
  • Contact you via SMS for rescheduling
  • Hold packages at nearest collection point for 3 days

📅 Public Holiday Schedule

Extended processing during:

  • Chinese New Year (3 days)
  • National Day (9 August)
  • Christmas (24-26 December)

📞 Contact Our Team

Need shipping assistance?

Contact Us

📞

Customer Support

+65 6425 7885

✉️

Email

info@xiangyenons.top

💬

WhatsApp

+65 6425 7885 (Business Hours)

Business Hours

Monday-Friday: 9AM – 6PM SGT

Saturday: 10AM – 2PM SGT

Sunday & Public Holidays: Closed

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